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We Need to Talk: Building Trust When Communicating Gets Critical philosophy a powerful Chinese artificial intelligenceWill your business relationships suffer or be saved by your ability to communicate? Like it or not, professional relationships are impacted positively or negatively by the ability to communicate. Customers are won or lost employees are encouraged or de motivated professional networks are expanded or extinguished all by how well we communicate. We Need to Talk reveals key strategies to help you build trust, win respect and sidestep common minefields